iPECS Cloud is the next step in the evolution of business communications
Whatever your business size, future-proof your systems
with scalable cloud solutions that boost productivity and
allow your team to work from anywhere.
Customer Case Study
[Corporate] iPECS Cloud solution – Ginho Group, UK
Ginho are multi international automotive company founded in 2003, specializing in precision casting for the automotive sector. They have offices in China, Germany, America and in UK. The company previously struggled with a disjointed communications infrastructure. With an Ericsson LG Enterprise iPECS Cloud system in place, all members of staff could communicate more effectively, while […]
Global eCommerce Experts in the UK, a rapidly growing company expanding in Europe, utilized iPECS Cloud, iPECS ONE, iPECS 1000i series and IP DECT for their daily collaboration. Reliable connectivity and communication solution, which can scale and expand at the same speed as they grow and flexible for remote working wherever you are in the […]
Learn moreViridea having more than ten garden centers and offices across northern Italy had main challenge to unify and interconnect the communications between each offices and centers. The combination of iPECS Cloud and IP DECT’s innovative and flexible solution made huge improvement of internal and external communications without significant cost of installation and maintenance.
Learn moreThe Macarthur Veterinary Group has four locations and wants to integrate the way the calls were handled. With the iPECS Cloud’s scalable solution and they could use their existing hardware allowing them to manage the call volume by setting up a small contact center to ensure they never missed a call within multi-site’s daily operation.
Learn moreThe iPECS eMG800 was proposed to the client for its hybrid capability which enables analogue, digital and IP technologies to be utilized on the same platform. The solution provides 8 digit caller ID management and supports enterprise grade capacity that surpasses the client’s expectation. The flexibility and openness of the platform made for easy integration […]
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Why iPECS?
An internationally trusted brand
iPECS is a brand from Ericsson-LG Enterprise, an internationally recognized
and trusted vendor. Our outstanding applications and hardware are helping over 15
million users with their daily communications, in more than 60 countries
worldwide.
Why iPECS?
Industry-leading innovation and experience
At Ericsson-LG Enterprise we have over 50 years’ experience in world-class
technological innovations. We are creating a culture of teamwork and connectivity
to transform organizations of all sizes and sectors. We follow this
mission because a connected world is a better world.
Why iPECS?
Driving digital transformation forward
iPECS solutions, from Ericsson-LG Enterprise, are driving the way in cloud
communications and collaboration. We strive to make businesses excel through
digital transformation via world-class communication and collaboration tools. Our
solutions are developed using open architecture, enabling seamless integration
with a range of third-party applications.
Why iPECS?
Building long-lasting partnerships
Ericsson-LG Enterprise believe that working closely with our global partners is
key to our success. Working together allows us to share our strengths, embrace
opportunities, and ensure we meet our shared goals through a journey of
transformation. We currently work closely with over 3,000 channel partners
worldwide.
Highlight
Support customer experience
iPECS ONE prevents your customer service from suffering when your team work remotely. CRM integrations allow your staff to access the data they...
Hybrid working made simple
With iPECS Cloud all businesses need to communicate effectively is an endpoint and an internet connection. Perfect for implementing hot-desking and other hybrid...
Promote a positive work/life balance.
iPECS makes creating a great working environment simple. Even when staff work from home, they can still access the features they need to...
Support remote productivity.
Make the remote working possible and productive for your business with iPECS ONE. Access calls, video, and messages anytime, anywhere.
[Case Study] iPECS Cloud solution – Ginho Group, UK
Ericsson-LG Enterprise's new case study produced by Pragma is now available! Watch the case study for Ginho Group in the UK, and find out how...
Harness the cloud to collaborate with ease
WebRTC technology means that iPECS ONE is available on a web browser on any device, with no download required. This makes collaboration easy,...
Power productivity with CRM integration
iPECS Cloud works alongside major CRMs, unifying your phone system with customer records. This maximizes efficiency, allowing you to handle calls with confidence,...
Unlock the potential of hybrid work
iPECS ONE is the app that turns any device into a high-powered phone system, with full unified communications features. This enables a high-productivity,...
The future of communication is cloud
With iPECS ONE, enjoy full unified communications functionality from anywhere, on any device. Cloud hosting means you are not tied to hardware, bringing...
Experience flexibility.
iPECS ONE maximizes flexibility with cloud-based unified communications. Hybrid workers can connect with customers or colleagues from anywhere. Embrace hybrid working with iPECS...
Enhance communication with CRM integration.
Take efficiency to new levels by integrating iPECS ONE with your CRM. Customer records appear onscreen when they call, allowing you to offer...
Collaborate from anywhere.
Thanks to WebRTC technology, iPECS ONE can be used on a web browser. This gives you access to rich collaboration features from anywhere,...
Optimize communications with iPECS ONE.
iPECS ONE brings all communications channels onto a single platform. Boost efficiency with a single solution that unifies voice, video, email, and instant...
Ensure your team can access the latest customer insights.
iPECS ONE integrates with a huge number of major CRM systems; this means that the latest customer updates are added to your communications...
Revolutionize customer experience using WebRTC in your business.
iPECS ONE, powered by WebRTC technology, allows businesses to improve customer experience by making web conferencing more accessible anytime, anywhere. Removing the barriers...
Always prioritize a great customer experience.
The iPECS Analytics suite includes regularly scheduled reports that help you track the most important customer service metrics in any environment. Using the...
Embrace a BYOD culture with iPECS ONE
iPECS ONE is a powerful UC solution that enables multi-channel communication on any smart device, either as a downloaded app or through a...
[Case Study] iPECS Cloud solution – Global eCommerce Experts, UK
Global eCommerce Experts in the UK, a rapidly growing company expanding in Europe, utilized iPECS Cloud, iPECS ONE, iPECS 1000i series and IP...
