Call Recording

Secure, user-friendly cloud-based call recording for business

Analyze and improve agent performance. Resolve customer complaints better and with more transparency. Identify areas of improvement in customer experience. Advanced call recording pushes service to the next level.

Benefits

Make service exceptional

Maximize agent performance by analyzing calls, reviewing performance and eliminating mistakes. Call recording is essential for quality assurance and complaint resolution. Choose the web-based solution that makes it easy.

Store easily

Efficient file compression maximizes storage capacity so you can keep as many calls as you need for as long as you need. Enjoy numerous search and sort options including date, time and number, so you can organize and delete as required.

Stay safe

Recordings are encrypted, keeping sensitive information secure. Choose between automatic or on-demand recording and add an option to request caller consent. Configure according to your own compliance requirements to optimize security and ensure best practice.

Key Features

Download multiple call recording files
File compression to reduce HDD storage
Automatic call recording / on demand call recording option
Recording storage limit alarm notification
Consent request announcement option
Search options (date/time, duration, phone number)

Applications

Secure, user-friendly cloud-based call recording for business

Benefits

Make service exceptional

Store easily

Stay safe

Key Features

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Phones & Devices

Collaboration

Applications

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