Hospitality - iPECS, Your Communications Solution

Efficiency-boosting hospitality tools

In the age of social media and Internet reviews, hotels have to do more and more to meet guests’ expectations. Meanwhile, the industry is under increasing pressure from disruptive competitors. From hardware to applications, iPECS has a powerful range of efficiency-boosting tools to help the hospitality industry meet these modern challenges and thrive.

Great service

Guest satisfaction is the heart of the hospitality industry. As competition increases and expectations rise, hotels have to go to greater lengths to provide memorable experiences for guests. It is essential to have systems that help you go above and beyond.

Efficiency

Whether on business trips or vacation, the last thing hotel guests want is to wait around because of slow service. Hotels must be able to give them what they need, when they need it. Integrating your core systems is a great way to keep pace with an accelerating world.

Staff mobility

In hospitality, staff are constantly on the move to help guests and each other. If they’re away from the desk they may lack access to important communications and information. Increasingly, hotels are using customized applications that keep staff connected to the business wherever they are.

Benefits

Integrate and excel

Boost efficiency by consolidating your PMS and communications into a single system accessible from any device. Boost efficiency by using a single platform to handle phones, reservations, check-in/out and all your essential processes.

Take the office anywhere

Empower your team to provide real-time responses to any queries wherever they are. iPECS mobility applications and tools keep you connected on the move. Connect via mobile device to your PMS. Keep an eye on reservations from anywhere. With the right mobility tools, you’re always connected.

Be reachable

Allow guests to contact you how they want, with multi-channel contact center tools that make you more accessible than ever. View email, call logs and important notes in a single location so you can help current and future guests in the timely manner they expect.